News

09th August 2021

Travel Counsellors has been rated ‘Green’ for Covid flexibility on the new Which? Holiday Checker after taking part in several surveys with the leading UK consumer champion Which? this year.

Which? launched a consumer-focussed online tool that rates companies green, amber or red based on their refund and amendment policies in relation to Covid-19 travel disruption. It is designed to makes it easy for people to check which travel companies have provided the best service to their customers, offering flexible booking options and refunds, and which ones could leave them out of pocket if circumstances change.

This accolade further highlights how Travel Counsellors have looked after their customers throughout the pandemic, building on a consistent 5-star Trustpilot rating and three-times been voted ‘number one’ in MoneySavingExpert’s consumer poll, which ranks how well travel companies are looking after their customers during COVID-19.

Gold Travel Counsellor and TVCC member Michelle Goulding said “I’m really proud of the way we have all put our clients first, before anything else over the past 18 months, and it’s really nice to have recognition from several outlets for that”.

If you are thinking about your next holiday this year or in 2022 contact Michelle at michelle.goulding@travelcounsellors.com