In a recent case study from one of The Career Innovation Company’s clients, a global health-tech organisation transformed the way it supports career growth and development across its workforce.
The company introduced several key solutions:
1. Building awareness
Expanding current careers resources for employees and managers became a priority to support and enable career development.
- A dedicated career microsite was refreshed and relaunched, as part of a talent and learning hub. This was based on our 7 career skills, that support employees to futureproof and build self-driven and agile careers.
- An overall framework was developed with the client to describe differing types of career journeys.
- An established career pathways tool was enhanced by featuring ‘experience maps’ for many job families.
2. Changing behaviour
- A new approach to performance management placed an emphasis on ‘continuous listening’ with greater clarity about skills and experiences for internal mobility.
- Additional support equipped team leaders to hold positive and ongoing career conversations.
- Regular communications from senior leaders, careers weeks, and Q&A sessions were used to reinforce messages.
3. Changing the culture
The team recognised the importance of continuing to shift mindsets and see all the opportunities for career growth, not just traditional upward career advancement. To achieve this, it implemented a more transformative career experience with our Be Bold in your career experience. Participants were motivated and empowered to direct their own career, widen their horizons about career pathways, and develop the behaviours most likely to make a difference to their development. A version, specific to the client, was created and runs twice a year, nearly 3000 employees have taken part.
An AI-driven talent marketplace was also piloted, then launched a year later. Thousands of employees are currently actively engaged in the platform.
These combined efforts have supported a more agile, empowered and transparent career culture across the organisation.
To read the full case study, please click here.

