As we reflect on 2024, one theme is clear: the skills traditionally labelled as “soft” have moved to centre stage, proving they are anything by soft. At New Wave Learning, we’re leading a charge to disrupt this outdated terminology, reframing these essential abilities as human skills – core competencies like empathy, collaboration, resilience and adaptability. Far from being secondary to technical know-how, human skills are critical to thriving in today’s work environment.
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