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Chamber members may qualify for reduced fees on selected certification services.
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Customs Declaration Service

Accurate import and export customs declarations delivered through ChamberCustoms®, with direct links to UK air, sea and land ports.

Air · Sea · Road · Rail

Support for businesses and freight forwarders through direct links to UK port and terminal systems.

Customs Declaration Service

Accurate import and export customs declarations delivered through ChamberCustoms®, with direct links to UK air, sea and land ports.

Air · Sea · Road · Rail

Support for businesses and freight forwarders through direct links to UK port and terminal systems.

Choose the level of access your team needs

Outsource customs declaration preparation and submission to the ChamberCustoms® team, helping goods move accurately and on time while maintaining a clear evidence trail for HMRC compliance.

Direct links to major UK port and terminal systems
Local Chamber support backed by the ChamberCustoms® network
Focus on accurate and timely declarations
Practical guidance for importers, exporters and freight forwarders
A joined-up route into consultancy and training when issues recur

Import declarations

Export declarations

Supplementary and supporting declaration routes where agreed

Goods Movement References (GMRs)

Clearance through UK air, sea and land terminals

Support for movements using TVCC-issued ATA Carnets

Guidance on the data and evidence needed before submission

Escalation of unusual movements into customs consultancy

A transparent declaration workflow

Agree responsibilities at onboarding, then provide complete shipment instructions for each movement.

Register and scope

Confirm your business details, movement types, authorisations and preferred operating process.

Send instructions

Provide complete shipment data and supporting documents before the agreed cut-off. 

Expert support

The customs team validates the information and prepares the appropriate CDS declaration. 

Clearance and records

Receive clearance confirmation and retain the declaration evidence within your customs audit file. 

Information and evidence we will need

Complete, consistent instructions reduce queries, delays and the risk of incorrect declarations.

EORI and legal entity details

Importer/exporter and representative details

Commercial invoice and packing list

Commodity codes and clear goods descriptions

Customs procedure and movement purpose

Customs value, currency, freight and insurance details

Country of origin and preference evidence where claimed

Transport document, port/location and routing details

Licences, authorisations or special-procedure references where applicable

Move from a question to a defined workstream

Access experienced customs professionals through prepaid helpline hours or commission a tailored consultancy project for more complex compliance, process and authorisation work.

01 Implementing or improving import and export procedures
02 Customs compliance audits and remediation plans
03 Classification, valuation and origin workstreams
04 Special procedure feasibility and authorisation support
05 AEO registration support
06 Process mapping, SOP development and team briefings
06 Stock, processing, repair or return evidence

Move from a question to a defined workstream

Access experienced customs professionals through prepaid helpline hours or commission a tailored consultancy project for more complex compliance, process and authorisation work.

01 Implementing or improving import and export procedures
02 Customs compliance audits and remediation plans
03 Classification, valuation and origin workstreams
04 Special procedure feasibility and authorisation support
05 AEO registration support
06 Process mapping, SOP development and team briefings
06 Stock, processing, repair or return evidence

Topics the customs team can support

The exact route depends on complexity, evidence and whether written research or implementation is required.

Commodity classification and tariff interpretation

Customs valuation, freight and insurance treatment

Rules of origin and preferential tariffs

Import VAT, PVA and duty deferment

Customs procedures, CPCs and evidence requirements

Broker instructions and declaration queries

Special procedures and customs authorisations

AEO readiness, compliance controls and audit preparation

Keep your audit trail defensible

01 Submit complete written instructions rather than relying on assumptions
02 Check commodity code, origin, valuation and procedure data before sending
03 Agree who is responsible for licences and supporting evidence
04 Retain declarations, MRNs, invoices and clearance evidence
05 Review repeat errors and amend master data or broker instructions

See how the service supports importers and exporters

The video provides an introduction to the ChamberCustoms® declaration service and the wider Chamber network.

Start a customs declaration conversation

Tell us the movement type, ports, expected volumes and when you need the service to begin.

Contact the team
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