Chamber members may qualify for reduced fees on selected certification services.
Save up to 50% on most export documentation
Interested in Global Membership?
Chamber members may qualify for reduced fees on selected certification services. Find out more
Customs Helpline
& Consultancy
Buy expert support hours for day-to-day customs questions or scope a bespoke consultancy project around your operations.
Two ways to access expertise
Advice hours
Prepaid access for day-to-day questions
Bespoke consultancy
Defined projects, research and implementation
Customs Helpline
& Consultancy
Buy expert support hours for day-to-day customs questions or scope a bespoke consultancy project around your operations.
Two ways to access expertise
Advice hours
Prepaid access for day-to-day questions
Bespoke consultancy
Defined projects, research and implementation
Choose the level of access your team needs
Bronze
Silver Recommended starting point
Gold
Member discounts on support packages
10%
Discover Global
12.5%
Inspire Global
15%
Lead
Global
Choose the level of access your team needs
Bronze
Silver Recommended starting point
Gold
Member discounts on support packages
10%
Discover Global
12.5%
Inspire Global
15%
Lead
Global
Move from a question to a defined workstream
Access experienced customs professionals through prepaid helpline hours or commission a tailored consultancy project for more complex compliance, process and authorisation work.
Move from a question to a defined workstream
Access experienced customs professionals through prepaid helpline hours or commission a tailored consultancy project for more complex compliance, process and authorisation work.
Topics the customs team can support
The exact route depends on complexity, evidence and whether written research or implementation is required.
Commodity classification and tariff interpretation
Customs valuation, freight and insurance treatment
Rules of origin and preferential tariffs
Import VAT, PVA and duty deferment
Customs procedures, CPCs and evidence requirements
Broker instructions and declaration queries
Special procedures and customs authorisations
AEO readiness, compliance controls and audit preparation
Topics the customs team can support
The exact route depends on complexity, evidence and whether written research or implementation is required.
Commodity classification and tariff interpretation
Customs valuation, freight and insurance treatment
Rules of origin and preferential tariffs
Import VAT, PVA and duty deferment
Customs procedures, CPCs and evidence requirements
Broker instructions and declaration queries
Special procedures and customs authorisations
AEO readiness, compliance controls and audit preparation
A simple four-stage service journey
Choose the route
Share the context
Expert support
Actions confirmed
A simple four-stage service journey
Choose the route
Share the context
Expert support
Actions confirmed
What to share with us
A concise brief and a small number of representative documents are usually enough to start.
What to share with us
A concise brief and a small number of representative documents are usually enough to start.
Discuss Customs Helpline & Consultancy
Start with a short conversation to confirm the right package, sample and evidence request.
Contact the team