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Full Customs Health Check 

A full diagnostic review of customs compliance, controls, evidence and broker oversight, with a practical action plan.

£2,899 + VAT

Typical scope
Full-day review / 5–10 import entries and 5–10 export entries / one main UK entity/site

Outcome
A clear customs risk profile, evidence-gap analysis and prioritised compliance roadmap.

Delivery
Specialist review, written findings and debrief

Full Customs Health Check 

A full diagnostic review of customs compliance, controls, evidence and broker oversight, with a practical action plan.

£2,899 + VAT

Typical scope
Full-day review / 5–10 import entries and 5–10 export entries / one main UK entity/site

Outcome
A clear customs risk profile, evidence-gap analysis and prioritised compliance roadmap.

Delivery
Specialist review, written findings and debrief

From uncertainty to practical action

A full diagnostic review of a company’s import/export customs compliance, internal controls, documentation, broker oversight, customs data accuracy, VAT evidence, record keeping and wider international trade processes.

The objective is to give the client a clear view of their customs risk profile, identify non-conformances or evidence gaps, and provide a practical action plan for improving HMRC audit readiness, reducing avoidable duty/VAT exposure, and strengthening internal processes.

A Full Customs Health Check is likely to fit when:

Importers and exporters with several customs touchpoints
Businesses preparing for HMRC scrutiny or rapid growth
Teams that need one prioritised improvement roadmap

From uncertainty to
practical action

A full diagnostic review of a company’s import/export customs compliance, internal controls, documentation, broker oversight, customs data accuracy, VAT evidence, record keeping and wider international trade processes.

The objective is to give the client a clear view of their customs risk profile, identify non-conformances or evidence gaps, and provide a practical action plan for improving HMRC audit readiness, reducing avoidable duty/VAT exposure, and strengthening internal processes.

A Full Customs Health Check is likely to fit when:

Importers and exporters with several customs touchpoints
Businesses preparing for HMRC scrutiny or rapid growth
Teams that need one prioritised improvement roadmap

The control points included in the review

01 Import process controls
02 Export process controls
03 Customs declaration accuracy
04 Commodity classification
05 Customs Valuation
06 Incoterms usage
Customs Procedure Codes
Broker/Agent Instructions
Import/Export VAT Evidence
Special Procedures (High Level)
Record Keeping
Historic HMRC/Customs Issues
Record keeping and written procedures
Post-clearance corrections and historic HMRC/customs issues
Training needs, internal ownership and control weaknesses

The control points included in the review

01 Import process controls
02 Export process controls
03 Customs declaration accuracy
04 Commodity classification methodology
05 Customs valuation and freight/insurance treatment
06 Commodity classification methodology
Incoterms 2020 use and related customs/VAT risks
CPC/customs procedure code accuracy
Broker/courier/forwarder instruction process
Import VAT evidence, including PVA/C79 where relevant
Proof of export and export VAT evidence
Special procedures, repairs, returns and temporary movements
Record keeping and written procedures
Post-clearance corrections and historic HMRC/customs issues
Training needs, internal ownership and control weaknesses

Choose the scope that matches the business need

Customs Health Check Recommended starting point

Full-day review 
5–10 import entries and 5–10 export entries 
One main UK entity/site
,
£2,899 + VAT

Customs Health Check – Complex / Bespoke

Multi-site, high-volume, special procedures, complex supply chain, or detailed remediation roadmap
,
,
Quoted separately

Choose the scope that matches the business need

Customs Health Check Recommended starting point

Full-day review 
5–10 import entries and 5–10 export entries 
One main UK entity/site
,
£2,899 + VAT

Customs Health Check – Complex / Bespoke

Multi-site, high-volume, special procedures, complex supply chain, or detailed remediation roadmap
,
,
Quoted separately

A simple four-stage service journey

Agree the scope

Choose the package, sample size, business entity and trade flows to be reviewed.

Share the evidence

Provide the agreed declarations, documents, process notes and supporting records.

Specialist review

The trade team tests the selected controls, evidence and transaction samples.

Report and debrief

Receive written findings, a prioritised action plan and a practical debrief.

A simple four-stage service journey

Agree the scope

Choose the package, sample size, business entity and trade flows to be reviewed.

Share the evidence

Provide the agreed declarations, documents, process notes and supporting records.

Specialist review

The trade team tests the selected controls, evidence and transaction samples.

Report and debrief

Receive written findings, a prioritised action plan and a practical debrief.

Clear outputs your team can use

Practical findings, corrections and next steps in formats that can be shared with operational teams and decision-makers.

Customs Health Check report

Import/export process findings

Sample declaration testing summary

Evidence gap summary

Risk-rated action plan

Immediate correction recommendations

Future improvement roadmap

Recommendations for further consultancy

Clear outputs your team can use

Practical findings, corrections and next steps in formats that can be shared with operational teams and decision-makers.

Customs Health Check report

Import/export process findings

Sample declaration testing summary

Evidence gap summary

Risk-rated action plan

Immediate correction recommendations

Future improvement roadmap

Recommendations for further consultancy

Documents, evidence and review questions

  • Business/process summary
  • EORI and main UK legal entity details
  • Import/export process ownership chart
  • 5–10 import declarations and MRNs
  • Commercial invoices
  • Packing lists
  • Transport documents
  • Broker/courier/forwarder instructions
  • Purchase orders / sales orders, where available
  • Commodity code list or product master data
  • HMRC correspondence, assessments or previous non-conformances, where relevant
  • Classification rationale or supplier evidence 
  • Origin statements, supplier declarations or Certificates of Origin, where relevant 
  • PVA statements and/or C79 certificates, where relevant 
  • Proof of export evidence 
  • Freight and insurance invoices, where relevant 
  • Special procedure authorisations, if held 
  • Bill of Discharge records, if relevant 
  • Returns, repair, warranty or temporary movement examples 
  • Written SOPs / desk instructions 
  • Historic post-clearance amendment records 
  • What goods does the business import and export? 
  • Which countries, suppliers, customers and trade lanes are involved? 
  • Which Incoterms® are used and are they understood correctly? 
  • Who owns customs compliance internally? 
  • Who instructs brokers/couriers/forwarders? 
  • Are written broker instructions issued and retained? 
  • Are final import/export declarations checked after submission? 
  • Are commodity codes supported by classification rationale? 
  • Are customs values supported by invoices, freight, insurance and valuation logic? 
  • Are CPCs/procedure codes appropriate for the commercial movement? 
  • Are origin and preference claims supported by evidence? 
  • Is PVA/C79/import VAT evidence reconciled to declarations and finance records? 
  • Is proof of export retained for VAT zero-rating purposes? 
  • Are repairs, returns, temporary exports, samples, exhibitions and no-sale movements handled correctly? 
  • Are special procedures or reliefs being used correctly, or being missed? 
  • Are customs records centrally retained and audit-ready? 
  • Are historic errors, amendments or HMRC issues logged and corrected?
  • Are written SOPs/desk instructions in place? 
  • Are there training gaps across sales, logistics, finance or operations? 
  • Is the client suitable for ongoing retainer support or another TVCC service? 

Practical questions before you submit

  • Business/process summary
  • EORI and main UK legal entity details
  • Import/export process ownership chart
  • 5–10 import declarations and MRNs
  • Commercial invoices
  • Packing lists
  • Transport documents
  • Broker/courier/forwarder instructions
  • Purchase orders / sales orders, where available
  • Commodity code list or product master data
  • Classification rationale or supplier evidence
  • Origin statements, supplier declarations or Certificates of Origin, where relevant
  • PVA statements and/or C79 certificates, where relevant
  • Proof of export evidence
  • Freight and insurance invoices, where relevant
  • Special procedure authorisations, if held
  • Bill of Discharge records, if relevant
  • Returns, repair, warranty or temporary movement examples
  • Written SOPs / desk instructions
  • Historic post-clearance amendment records
  • HMRC correspondence, assessments or previous non-conformances, where relevant
  • What goods does the business import and export? 
  • Which countries, suppliers, customers and trade lanes are involved? 
  • Which Incoterms® are used and are they understood correctly? 
  • Who owns customs compliance internally? 
  • Who instructs brokers/couriers/forwarders? 
  • Are written broker instructions issued and retained? 
  • Are final import/export declarations checked after submission? 
  • Are commodity codes supported by classification rationale? 
  • Are customs values supported by invoices, freight, insurance and valuation logic? 
  • Are CPCs/procedure codes appropriate for the commercial movement? 
  • Are origin and preference claims supported by evidence? 
  • Is PVA/C79/import VAT evidence reconciled to declarations and finance records? 
  • Is proof of export retained for VAT zero-rating purposes? 
  • Are repairs, returns, temporary exports, samples, exhibitions and no-sale movements handled correctly? 
  • Are special procedures or reliefs being used correctly, or being missed? 
  • Are customs records centrally retained and audit-ready? 
  • Are historic errors, amendments or HMRC issues logged and corrected? 
  • Are written SOPs/desk instructions in place? 
  • Are there training gaps across sales, logistics, finance or operations? 
  • Is the client suitable for ongoing retainer support or another TVCC service? 

Continue the improvement journey

The review may identify a focused workstream, training need or ongoing support requirement.

Customs Declaration Accuracy Check

A sample-based review of import and export declarations, supporting evidence and post-clearance controls. 

Broker Instruction Pack Review

Review the quality and auditability of instructions given to brokers, couriers, and forwarders. 

Tariff Classification Audit

Review selected products and the evidence supporting their UK commodity codes and classification rationale. 

Continue the improvement journey

The review may identify a focused workstream, training need or ongoing support requirement.

Customs Declaration Accuracy Check

A sample-based review of import and export declarations, supporting evidence and post-clearance controls. 

Broker Instruction Pack Review

Review the quality and auditability of instructions given to brokers, couriers, and forwarders. 

Tariff Classification Audit

Review selected products and the evidence supporting their UK commodity codes and classification rationale. 

Discuss Full Customs Health Check

Start with a short conversation to confirm the right package, sample and evidence request.

Contact the team
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