Introduction to course
This course helps teams understand, plan, and deliver change in a clear and practical way.
Participants learn how to:
- Understand what drives successful change and how people respond to it.
- Build a simple, structured change plan that outlines goals, stakeholders, communications, and risks.
- Engage the right people, identify impacts, and prepare the organisation for new ways of working.
- Make sure the change lasts by tracking progress, supporting people, and reinforcing new behaviours.
Why teams take this course
- You’ve introduced new digital tools or workflows, yet teams continue doing things “the old way,” creating inconsistency, errors, and duplicated effort.
- You’re pushing for a shift in culture or ways of working, like more collaboration, more ownership, or more data-driven decisions – but people aren’t adopting the new behaviours.
- Your new AI tools aren’t being used properly, and people keep falling back to old habits because they’re unsure, overwhelmed, or don’t trust the tech.
- Your ERP rollout is dragging, with teams confused about new processes, unsure what’s changing, or raising last‑minute objections that slow everything down.
- You’ve restructured the organisation, but roles, responsibilities, and decision‑making still feel unclear, leading to delays and frustration.
What to expect
The course includes hands‑on exercises, real‑world examples, and practical tools your team can apply straight away. Ongoing mentoring sessions help participants continue applying what they’ve learned to their own projects. The course can be delivered in-person or remotely depending on your requirements.