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Terms & Conditions - Membership

Our aim is to ensure that you have a positive and enjoyable experience throughout your time in Membership with the Thames Valley Chamber of Commerce (“the Chamber”). We also hope you will benefit fully from all available services and opportunities we offer. 

The following terms and conditions therefore are intended to be as simple as possible. We have set out the terms for Chamber Membership (General), which includes tiers Connect, Discover, Inspire, Lead and Business Alliance.  

Additional and separate terms and conditions are set out for the Chamber’s membership tier Explore with its limitations.  

Chamber Membership (General) 

  1. The Membership is with the Thames Valley Chamber of Commerce and Industry only. 
  2. Membership is open to companies and other organisations regardless of their location. Members do not have to have a base in the Thames Valley area in order to become a Member. Chamber Membership is open to companies and/or other organisations and separate business divisions but not to individual departments or employees within organisations.
  3. The Chamber Membership is a business entitlement rather than a personal one. All current employees of the Member are therefore entitled to all the Chamber benefits and services when working on behalf of their Member employer.
  4. Membership in the first year is valid for 12 months from when the payment is received by the Chamber.
  5. From time to time Chamber Members’ details may be made available to third parties as part of a mailing list. Members’ details are regularly checked against TPS and FPS registers and the registered numbers are not included in any lists.
  6. The Chamber regularly communicates with Members by email, post and telephone. We aim to only approach our Members with information which we believe could be of interest to them. This is an integral part of the Membership and by entering into Membership you agree to be contacted by the Chamber. The regular communication can be terminated at the Member’s request at any time.
  7. From time to time Members may be contacted by the Chamber’s carefully selected partners in order to make them aware of certain membership benefits.
  8. Members are entitled and encouraged to take advantage of the various opportunities the Chamber offers but there is never any obligation or pressure to use any of the services provided by the Chamber or its partners. Any agreement between the Member and the Chamber’s partners are strictly between the two parties, and are not the responsibility of the Chamber.
  9. The Chamber Membership benefits are subject to change without notice and are subject to terms and conditions available from the Chamber.
  10. The Chamber Membership is non-transferable.
  11. Single Membership entitles the Member to one entry in the Membership Directory, all under one company name. Only one company name can be used for any other Chamber publications.
  12. By signing the Membership form you are entering into a legal agreement to join the Chamber for 12 months.
  13. We offer a cooling down period of 14 days from when the membership payment is received. During this time only, you may cancel the agreement by giving the Chamber  written notice. After this date, membership cannot be refunded. 
  14. Members will automatically be invoiced for the next membership period as each 12 month term expires. You will receive an invoice 30 days prior to renewal date. Should you wish to cancel we will require written notice no later then 14 days prior to renewal date.
  15. The Membership is subject to Chamber Board approval and the Chamber reserves a right to refuse Membership without disclosing any reason.
  16. Membership is subject to the provisions of the Articles of Association of the Chamber (available on request) and in the event of a conflict between these terms and conditions and the Articles of Association, the Articles shall prevail.
  17. The Chamber shall have no liability for any losses suffered by a Member as a result of using services offered by a fellow Member. The Chamber shall have no responsibility for advice given or services provided by its third-party service providers even though such providers may have been introduced to the Member by the Chamber.
  18. Chamber members agree to comply with the Thames Valley Chamber members code of conduct.

Chamber Membership (Explore) 

  1. Being part of Explore membership does not entitle voting rights at the AGM. Explore members do not have the same access to services as Thames Valley Chamber members or access to international trade discounted services. To become a Chamber member (General) of the Chamber, you must adhere to the process set out in the Chamber’s Articles of Association.  
  2. Renewal of Explore membership is required at the end of the first 12 months for a further 12 months, or the membership will expire without further notice.  
  3. Explore membership is limited to 24 months in duration and offers limited products and services. TVCC reserves the right to withdraw Explore membership or amend the products and events at any time without prior notice.
  4. Explore members are eligible to upgrade to membership at any time. Following the expiry of the Explore membership term, individuals and  their organisations will not be eligible for Explore membership for a period of a further 24 months. Chamber (General) membership remains available.  
  5. Registered charities who are Explore members are not eligible to become the Chambers Charity of the Year. 
  6. Explore members are only eligible for member ticket pricing for the Thames Valley Business Awards. 
  7. To take part in the wider events programme, including further Business Networking Events, membership will need to be upgraded to Chamber (General) membership.
  8. Explore membership gives access for one delegate from each Explore member organisation to attend two Business Networking and Meet the Chamber events and four Virtual Member Networking events per 12 months of membership. 
  9. Explore members do not have access to member-only benefits. 
  10. Only business email addresses will be accepted to register for Explore membership.
  11. Explore member businesses must be registered in the Thames Valley region of Berkshire, Buckinghamshire, Oxfordshire and Swindon. 
  12. The Explore Membership is with the Chamber. 
  13. From time to time Explore Members’ details may be made available to third parties as part of a mailing list. Members’ details are regularly checked against TPS and FPS registers and the registered numbers are not included in any lists. 
  14. The Chamber regularly communicates with Explore Members by email, post and telephone. We aim to only approach our Explore Members with information which we believe could be of interest to them. This is an integral part of the Explore Membership and by entering into Membership you agree to be contacted by the Chamber. The regular communication can be terminated at the Member’s request at any time. 
  15. From time to time Explore Members may be contacted by the Chamber’s carefully selected partners in order to make them aware of certain membership benefits. 
  16. The Explore Membership is non-transferable. 
  17. Explore Membership entitles the Member to one entry in the Membership Directory, all under one company name.  
  18. Explore members agree to comply with the Thames Valley Chamber members conduct policy. 
  19. The Chamber reserves the right to refuse Explore Membership without disclosing any reason. 
  20. The Chamber shall have no liability for any losses suffered by an Explore Member as a result of using services offered by a fellow Explore or Chamber (General) Member. The Chamber shall have no responsibility for advice given or services provided by its third-party service providers even though such providers may have been introduced to the Explore Member by the Chamber.  

Updated – September 2025

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