International call answering services company, Posh Virtual Receptionists, has opened its European HQ at 3 Forbury Place in Reading.
With businesses under continuous pressure to deliver both a superior customer experience and relentless profitability, all under increasingly challenging economic circumstances, Posh has a first-class and cost effective solution to meet these needs.
Through its professional team of receptionists and proprietary software and App, Posh can save businesses money, create positive first Impressions, improve customer service and importantly, increase productivity and profitability.
With over 20 years of experience in the call answering industry, it’s safe to say they know what they are doing. Posh Virtual Receptionist’s services range from customised call handling, switchboard solutions, task assistance, and scheduling; delivered by its UK-based receptionists 24/7/365.
They understand that you can’t be in two places at once. By allowing Posh to handle your calls, customers can get back to running their business. Posh individually tailors call handling to every single business, and through its App, customers can stay in control; notifying Posh of their status and whether they are accepting transfers or not. Its receptionists will transfer calls, schedule appointments, and take messages. All based on the client’s preferences. And they do this all year round. Even when their clients are on the beach.
The result is improved sales conversion, efficiency, and therefore profitability.
EMEA Chief Operating Officer, Crispin Bolt said: “Posh was created as a modern solution for an age-old problem – helping companies across the country get away from the phones and back to business. With every call we answer, we are allowing our customers to grow their business.
We chose Reading as our European HQ for several reasons. Key was the economic prosperity of Reading and the Thames Valley, but equally important was the strong employment growth the city and region are experiencing. We are proud that all of our receptionists are from Reading.”