The UK’s six million SMEs may be very different in make-up, but they all have one thing in common: IT problems often interfere with good customer service. In fact, small businesses lose more than 50 trading hours each year trying to fix technical gremlins.
To help start-up and scale-up businesses spend less time on technology glitches, Epoq IT has launched a new range of SME tech support services.
Free resources include an online guide to outsourcing your IT, packed with useful information for SMEs.
The guide – available to download here on Epoq IT’s website – covers:
These helpful resources have been created to support Epoq IT’s new SME IT bundles, which bring critical business IT services into a cost-effective combined package with key applications such as Microsoft 365. There are three bundles available, suitable for start-ups with a small team, up to scaling companies with 300 people:
BUSINESS BASICS – includes email and cloud services, and IT support.
STANDARD SERVICES – all the business basics plus data security, encryption and compliance services.
PREMIUM SERVICES PACK – standard services, plus security, monitoring, IT analytics and tactical technology advice.
Epoq IT will also take care of the switching process, offering a 90-day ‘switch back guarantee’ in the unlikely event that SME owners want to return to their old provider.
Call us on 01494 976939 to find out more.