HomeEvents Oxfordshire Business Lunch

This event has already taken place.

Date: 06/04/2010

Times: 12:30 - 14:30

Venue: Barcelo Oxford Hotel, Godstow Road, OXFORD, Oxon, OX2 8AL

Price: Please call 01753 870500 or see below for further information

More Information:

We look forward to welcoming you to this business focused, speaker event for the Oxfordshire Chamber of Commerce.

Launched and developed through 2009, each month the event alternates between a breakfast and a lunch. Each time, guest speakers are welcomed, at the forefront of their expertise, to guide us through the challenges facing businesses today.
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Speaker: Jo Bobbin, Operations Director for In-House Research and Training
Topic: Engaging with Customers is a Marriage Made in Heaven

Next month’s Oxfordshire Business Lunch welcomes Jo Bobbin, operations director at In-house Research & Training Ltd as our guest speaker. Jo will explain that having a fantastic product or a unique service is simply not enough to grow a loyal customer base. These things will get a customer to try you once, but how can you make sure they become loyal to your brand and that they’ll promote you to others?

Jo will highlight the importance of excellent service delivery and engagement with customers on an emotional level as the next step to customer loyalty.

By attending this event, you will understand the importance of emotional engagement in business and where it fits into your customers’ journey. You will go away with a knowledge and understanding of how we think and feel as customers, with ideas you can put into your business strategy.
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Deadline for bookings is 12.00pm on the day before the event. However, we will endeavour to take bookings after this, but will not be able to guarantee bookings or inclusion on our guest lists. If you would like to book after this time please call 01753 870500 for further information

Guest list & name badge provided on arrival.
NB: PREPAYMENT IS ESSENTIAL FOR ALL EVENT BOOKINGS