Resources, Support and Advice

Online marketing and start-up resources – Donuts

Our new online resource library provides advice on all aspects of marketing and sales, including strategy, customer care, advertising and PR. These resources have been continually updated and revised. Access practical how-to guides, Q&A’s, case studies, checklists, videos, blogs, frequently asked questions, small business news, tools and special offers.

Marketing Resources

Start-Up Resources


Thames Valley Berkshire Business Growth Hub


The Growth Hub supports Berkshire businesses at all stages of their growth journey. It offers essential business information and advice, one-to-one business support, a programme of events and links to expert business support providers.

The Growth Hub is managed by Oxford Innovation who have a successful 30-year track record of incubating and accelerating high growth businesses. Oxford Innovation are working with a variety of partners to deliver a comprehensive, collaborative support service. These partners include GROW@, Slough Aspire, Newbury College, the Knowledge Transfer Centre at Reading University, Telos Partners, Bracknell Enterprise and Innovation Hub, Thames Valley Chamber of Commerce and Thames Valley Science Park.

The Growth Hub provides general business advice and information including: a dedicated high growth support programme focused around high growth planning and implementation; regular clinics delivered by Business Champions and partners in which businesses can discuss their growth plans and receive expert advice; a variety of events providing businesses with guidance, insights and the opportunity to network with peers; an annual Pre-Accelerator in which early stage entrepreneurs are provided with an intensive 2 day ‘Enterprise ready’ programme; and monthly newsletters providing information about local businesses, networking events, key organisations and relevant news.

The Growth Hub’s two Business Champions are Martin Hall (covering West Berkshire) and Phil Ashford (covering East Berkshire). The Growth Hub is funded by the European Regional Development Fund, the Thames Valley Berkshire Local Enterprise Partnership and Oxford Innovation.  For more information contact Customer Services or visit


Business Advice (for micro businesses)

Business Advice Service provides free general advice to pre-start and existing small businesses (with five employees or less). Topics include:

  • Setting up and Running a Business
  • Business Planning
  • Operations and Staff Management
  • Sales & Marketing
  • Financial Controls
  • Funding Options
  • Grooming a Business for Sale

Meetings can be arranged at locations across the Thames Valley including Slough, Reading, Newbury, Aylesbury and High Wycombe.  To make an appointment please complete our online request form and our Customer Services team will be in touch – Business Advice Appointment Request


“I found the meeting was the catalyst I needed to start my business”

“Tom was very supportive, interested, knowledgeable, and willing to discuss any aspect of the business. He spent a long time with me going over things, and I value this. It is very rare to get such time form anyone with experience and knowledge. Trying to avoid being a benefit claimant is my aim, and at last someone who recognises that this is worth encouraging”

“Excellent advice from an experienced business coach with clear goal setting and clarity in moving the business forward”

“A review of our current situation and some reassurance that we were on the right track was very useful”

 “Great service, received an appointment quickly and the advisor was very knowledgeable. Provided a perspective which I had not considered”

“The Business Advice Service helped me to understand where in the process of starting my own business I currently am. The advisor did not just give me general advice, but tried to understand the business and give personalised advice. It was very specific and realistic.”

“The service was on a one to one basis in a friendly atmosphere, and advice and ideas were given that gave me fresh ideas regarding my business start-up plan which will be of benefit.  I was very happy with the advice.”


International Trade Workshops

International Trade Events & Workshops and International Trade events include: Business International Introductions; International Trade Market Briefings; International Trade Inward Delegation; and topic led seminars.

Our workshops are delivered by expert trainers, covering most of the procedures exporting and importing companies need to know. In-company training is also available, which can be tailored to your business requirements and delivered at a location of your choice to ensure the benefits of the training are applied directly to your specific working environment. For more information, visit the International Trade section.


Regional Representation

The Thames Valley Chamber of Commerce Group’s policy department campaigns regionally and nationally on behalf of businesses of all sizes, exerting powerful influence on government with the aim of creating a more favourable business environment. This is done by undertaking proactive research and policy development and responding to Government consultation. More information in the Policy section.


Europe Direct Information Centre – Thames Valley 

Europe Direct Information Centre (EDIC) – Thames Valley is your free and local information centre for anything EU related. EDIC, based at Thames Valley Chamber HQ in Slough, represents the region and is part of a network of EDIC centres across Europe which act as the first points of contact between the EU and its citizens.

If you have any queries regarding the EU then please do not hesitate to get in contact with us or visit our website Europe Direct Thames Valley and we will deal with your query quickly and efficiently, giving you the best solution possible.

The Centre is designed to give members of the public local access to information on the role of the European Union, how it operates and the treaties that underpin it. The centre also displays material on a variety of topics and views and explains what the European Union does and why it is relevant to the people of the Thames Valley and the UK. We provide free phone access to the Europe Direct telephone information services and web access for the Europe website.

The centre is accessible during normal business hours, Tuesday – Friday 12.00 to 17.00.  You can drop into the Centre at 150 Edinburgh Avenue, Slough, SL1 4SS, or contact us by phone 01753 870590 or email – You can also get in touch via social media on Twitter or Facebook